MetaCyberGuru Academy

Turn text into decisions with leakage-safe classifiers, honest sentiment analysis, topic exploration and clustering that is inspected rather than merely plotted.
Module result: Project: Build a Reviewed Support Ticket Triage System.
Why this module belongs in the course
A text-mining score is meaningful only when the labels, sampling and error categories match the decision the system must support.
Before you begin
The concepts and project evidence from Module 11. You should also be able to create a Python virtual environment and keep private or employer data out of the exercise.
Four lessons, one connected result
- Lesson 1Build a Leakage-Safe Text Classification Baseline75 min · Intermediate
- Lesson 2Sentiment Analysis with Honest Error Analysis70 min · Intermediate
- Lesson 3Topic Modelling and Text Clustering That You Can Inspect80 min · Intermediate
- Lesson 4Project: Build a Reviewed Support Ticket Triage System110 min · Intermediate
How to know you are ready to continue
Complete the checkpoint without copying the worked example. Keep the code, output and a short decision note. Your note should explain one choice, one failure you observed and one limitation a reviewer should know.
Primary references for this module
The lessons explain the ideas in original wording. Use these primary or official sources when a library interface, standard or research claim needs verification.
- https://scikit-learn.org/stable/tutorial/text_analytics/working_with_text_data.html
- https://scikit-learn.org/stable/modules/model_evaluation.html
- https://scikit-learn.org/stable/common_pitfalls.html
- https://huggingface.co/docs/hub/datasets-cards
- https://scikit-learn.org/stable/modules/decomposition.html
- https://scikit-learn.org/stable/modules/clustering.html
Share this page
Share this page with the people who will use it next.
Discussion
No comments yet. Add the first useful question or observation.
You must log in to post a comment.