Terms and Conditions

Effective date: 12 August 2026
Last reviewed: 12 August 2026

These Terms and Conditions explain how the MetaCyberGuru website, free learning material, Android-app information, professional services and online checkout may be used. Please read them before placing an order. They do not remove any consumer right that cannot lawfully be excluded.

1. Who we are

This website is operated by METACYBERGURU LTD, a company registered in England and Wales under company number 15360398. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom. Contact: info@metacyberguru.com.

2. What these terms cover

These terms apply to use of metacyberguru.com and to services ordered from MetaCyberGuru through the website or a written proposal. A written scope, proposal or order confirmation may contain service-specific terms. If it conflicts with a general statement on this page, the signed or accepted written scope controls for that engagement, except where applicable law says otherwise.

Nothing on this site creates an employment, partnership, agency or fiduciary relationship. Visitors who use free educational material do not become consulting clients merely by reading it.

3. Free courses, articles and app information

Academy lessons, tutorials, examples and downloads are supplied for education and general information. They are not legal, medical, tax, investment or regulated professional advice. Technical examples may require adaptation for a particular operating system, software version, account or risk level.

We work to correct material errors and review fast-changing subjects, but we do not promise that every page will remain current indefinitely. Check the page review date and the linked primary documentation before relying on a time-sensitive command, policy, price or platform feature.

4. Professional services and written scope

No consulting or assessment work begins until the parties agree the objective, systems or assets in scope, exclusions, deliverables, timetable, price and access method. Cybersecurity testing is performed only on assets the customer owns or is authorised to include. MetaCyberGuru may refuse work that is unlawful, unsafe, deceptive, outside its competence or insufficiently authorised.

Unless a written scope expressly says otherwise, consulting does not include legal certification, guaranteed regulatory compliance, unrestricted penetration testing, production migration, continuous monitoring, vendor procurement or ongoing support.

5. Prices, taxes and payment

Prices are shown in the currency displayed on the product or proposal. The checkout or written proposal will identify the amount payable and any tax charged by MetaCyberGuru. A product-page price applies only to the stated scope. Materially different requirements need a revised quotation accepted before extra work starts.

Payment is processed by the provider shown at checkout. That provider may apply its own terms, fraud checks and privacy practices. Do not send card numbers, passwords, private keys or one-time security codes by email.

Optional extras will not be charged without express agreement. UK government guidance states that businesses must obtain express consent before charging consumers for optional extras.

6. Orders and contract formation

An order is a request to buy the stated service. A contract is formed when MetaCyberGuru sends an order confirmation or both parties accept a written scope, whichever occurs first. We may reject or refund an order if the service is unavailable, the scope cannot be performed safely, required authorisation is missing, the price was an obvious error, or legal or payment checks cannot be completed.

7. Customer responsibilities

  • Provide accurate contact, scope and ownership information.
  • Obtain permission for every system, account, dataset and third-party asset included in the work.
  • Maintain backups and appropriate operational safeguards.
  • Use an agreed secure method for credentials or confidential material.
  • Review decisions and deliverables within the response period stated in the scope.
  • Do not ask MetaCyberGuru to evade platform rules, access controls, licences or another party’s rights.

Delays caused by missing access, approvals, information or customer dependencies may change the timetable. Any material change will be recorded rather than silently added to the price.

8. Consumer cancellation rights for services

If you are a consumer buying a service online, you will normally have a 14-day cancellation period beginning the day after the service contract is formed. To cancel, send a clear statement to info@metacyberguru.com before the period expires.

Work will not start during that period unless you expressly request an early start. If you request an early start and then cancel before the service is complete, you may need to pay a reasonable amount proportionate to the work supplied up to cancellation. If the service is fully performed during the cancellation period after your express request and acknowledgement, the statutory cancellation right may end once performance is complete.

These statements describe the general position for UK distance service contracts and do not restrict stronger mandatory rights that apply to you. Business customers’ cancellation and termination rights are governed by the accepted written scope.

Model cancellation notice

You may copy and email the following information; using this wording is optional:

To: METACYBERGURU LTD, info@metacyberguru.com
I give notice that I cancel my contract for: [service]
Order or proposal number: [number]
Ordered/agreed on: [date]
Customer name: [name]
Customer address: [address]
Date: [date]

9. Refunds, faults and complaints

If a payment is duplicated, the amount is wrong or the supplied service does not match the accepted description, contact us promptly with the order number and non-sensitive transaction reference. We will investigate and apply the remedy required by the contract and applicable law.

We do not use a blanket “no refunds” rule. Statutory rights for faulty, misdescribed or inadequately performed services are unaffected. Where a customer cancels outside a statutory right, any refund or charge will reflect the accepted scope, work completed, committed third-party costs and losses that the law permits us to recover.

10. Intellectual property and portfolio material

Unless the written scope says otherwise, MetaCyberGuru retains ownership of its pre-existing methods, templates, teaching material and reusable tools. The customer receives the rights to project deliverables stated in the accepted scope after payment. Third-party code, fonts, data, models and libraries remain subject to their own licences.

Site articles and course material may be used for personal learning. Republishing, reselling, scraping at scale or presenting the material as your own is not permitted. Short quotations with attribution and a link are allowed where copyright law permits.

11. Acceptable website use

Do not use the website, forms, downloads or services to distribute malware, bypass access controls, infringe copyright, harvest personal data, impersonate another person, interfere with availability, submit unlawful material or conduct unauthorised security testing. We may block abusive traffic and preserve relevant evidence where reasonably necessary for security or legal compliance.

12. Third-party services and links

The site may link to documentation, payment providers, app stores, repositories and other third-party services. A link is not a guarantee or endorsement of every statement, product or future change on that service. Third-party availability, accounts, licences, prices and privacy practices are controlled by their operators.

13. Results and professional limitations

No course or service guarantees employment, freelance income, search rankings, advertising approval, a specific saving, business growth, uninterrupted software or a breach-proof system. Recommendations are based on the agreed scope and information reasonably available at the time. Outcomes also depend on implementation, third parties, market conditions and decisions outside MetaCyberGuru’s control.

14. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be limited. Subject to those protections and any mandatory consumer rights, neither party is responsible for indirect or unforeseeable loss arising outside the agreed scope. Any service-specific allocation of risk must be stated in the accepted written scope and must remain fair and lawful.

15. Privacy and confidentiality

Personal data is handled as described in the Privacy Policy. Confidential project information should be shared only through the agreed method. MetaCyberGuru may use subcontractors or service providers only where appropriate safeguards and contractual controls apply.

16. Complaints and dispute resolution

Send complaints to info@metacyberguru.com with the order number, issue and requested resolution. We will acknowledge the complaint and try to resolve it using the written scope and available evidence. Consumers can also seek independent advice through the relevant public consumer-advice service.

17. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, but a consumer may also benefit from mandatory protections and court rights in the country where they live.

18. Changes to these terms

We may update these terms for legal, security, product or operational changes. The date at the top shows the latest review. Changes do not rewrite an already accepted service contract unless both parties agree or the law requires it.

Official consumer-law references

Page owner and reviewer: Muhammad Azhar. This page summarises operational terms and general consumer-law information; it is not a substitute for advice from a qualified lawyer about a specific dispute or contract.